# Privacy Policy for Balance

**Last Updated:** January 30, 2026

## 1. Introduction

Balance ("App," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our App.

## 2. Information We Collect

### 2.1 Information You Provide Directly

- **Session Data:** Information about wellness sessions you participate in, including:
  - Selected wellness programs and frequencies used
  - Session duration and timing
  - Mood ratings (before and after sessions)
  - Personal notes about your experience

- **Subscription Information:** Payment and account information when you purchase a premium subscription:
  - Transaction ID
  - Purchase date
  - Subscription tier and renewal information
  - App Store/payment processor data (we do not store credit card information directly)

### 2.2 Automatically Collected Information

- **Device Information:**
  - Device type, model, and OS version
  - App version and build information

- **Usage and Analytics Data:**
  - Wellness program preferences and selection frequency
  - Session duration and completion patterns
  - Feature usage patterns and frequency
  - App launch and crash information
  - Aggregated session statistics (never linked to personal notes or mood data)

**Note:** Currently, analytics data is collected locally on your device. In the future, we may transmit anonymized, aggregated analytics data to improve our services. Any such transmission would be announced in a future update to this Privacy Policy.

## 3. How We Use Your Information

We use the collected information for the following purposes:

1. **Service Delivery:** To provide, maintain, and improve the App and its features
2. **Subscription Management:** To process and manage your subscription, billing, and account status
3. **Personalization:** To customize your experience and track your wellness progress
4. **Analytics and Statistics:** To understand how users interact with the App, identify popular programs and frequencies, and improve functionality. We may use:
   - Aggregated usage patterns (e.g., "70% of users complete 30-minute sessions")
   - Program popularity statistics
   - Feature engagement metrics
   - Performance optimization data
   - **Privacy-first approach:** We analyze aggregated, anonymized data rather than tracking individual users
5. **Support:** To respond to your inquiries and provide customer support
6. **Legal Compliance:** To comply with applicable laws and regulations

## 4. Data Storage and Security

### 4.1 Local Storage

- All session data, mood ratings, and personal notes are stored **locally on your device** using encrypted local storage
- **Current State:** We do not upload this data to external servers
- **Future Features:** We may introduce optional cloud sync or backup features. Any such features would:
  - Require explicit user opt-in
  - Be clearly disclosed in a policy update
  - Allow users to opt-out at any time
  - Protect your data with encryption in transit and at rest
- You retain full control over your data and can delete it anytime

### 4.2 Analytics Data

- Usage and analytics data may be transmitted to our servers in aggregated, anonymized form
- This data is used to understand user behavior and improve the app
- Personal notes and mood ratings are **never** included in analytics transmissions
- Analytics data will never be linked to identify you personally

### 4.3 Subscription Data

- Subscription information is managed by Apple App Store or Google Play
- We store minimal transaction identifiers for validation purposes
- Payment information is handled securely by the payment processors

### 4.4 Data Security

- We implement standard security measures to protect your information
- All data transmissions (if implemented) will use HTTPS encryption
- However, no method of transmission over the internet is 100% secure
- You are responsible for maintaining the confidentiality of your device

## 5. Data Sharing and Disclosure

We **do not sell, trade, or rent** your personal information to third parties. We only share information:

- **With Service Providers:** Third-party vendors who assist with app operations (analytics, payment processing)
- **For Legal Requirements:** When required by law or to protect our rights
- **With Your Consent:** When you explicitly authorize us to share information

## 6. Third-Party Services

The App uses the following third-party services:

- **Apple App Store / Google Play:** For subscription and payment processing
- **Expo:** For app hosting and deployment infrastructure
- **React Native libraries:** For app functionality

These third parties have their own privacy policies governing their use of data.

## 7. User Rights and Controls

You have the right to:

- **Access:** Request a copy of the data we store about you
- **Correct:** Update or correct inaccurate information
- **Delete:** Request deletion of your data (this will clear all session history and settings)
- **Opt-Out:** Cancel your subscription at any time

To exercise these rights, contact us at the email provided at the end of this policy.

## 8. Data Retention

- **Session Data:** Retained locally on your device until you delete the app or manually clear data
- **Subscription Data:** Retained as long as your subscription is active, then retained for legal/tax compliance (up to 7 years)
- **Analytics Data:** Retained for up to 12 months

## 9. GDPR and Privacy Regulations

If you are located in the European Union or other jurisdictions with data protection laws:

- You have the right to request access, correction, or deletion of your personal data
- You have the right to lodge a complaint with your local data protection authority
- We comply with applicable privacy regulations

## 10. Children's Privacy

The App is not intended for children under 13 years of age. We do not knowingly collect information from children under 13. If we become aware of such collection, we will delete the data promptly.

## 11. Important Disclaimer

**This app is for wellness and meditation purposes only.** It is not a medical device or substitute for professional medical advice, diagnosis, or treatment. The frequencies and programs provided are not intended to cure, treat, mitigate, or prevent any disease or health condition.

Always consult with a qualified healthcare professional before starting any new wellness program, especially if you have existing health conditions or concerns.

## 12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any changes by posting the updated policy in the App and updating the "Last Updated" date. Your continued use of the App following such changes constitutes your acceptance of the updated Privacy Policy.

## 13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

**Email:** rtomas.educ@gmail.com
**App Name:** FindBalance
**Address:** 123 Main St, Anytown, USA

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## Summary of Key Points

✓ Your session data, notes, and mood ratings are stored **only on your device**
✓ We do **not** sell your personal data
✓ We do **not** require unnecessary permissions
✓ You can delete your data anytime
✓ Analytics data is **anonymized and aggregated** (never personally identifiable)
✓ Any future cloud features will require your explicit opt-in
✓ This is a **wellness app, not medical treatment**